WHAT IS YOUR SHIPPING POLICY? 

There are two shipping policies.  One for PRINTS and one for ORIGINALS & LIMITED EDITIONS.

FOR PRINTS:

We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

• Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
• Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact me with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS

FOR ORIGINALS & LIMITED EDITIONS - Free shipping on original and limited editions if mailed out by Mark Rushton.  Allow a few days for packing and processing.  Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. 

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

• We do not accept returns on prints; all sales are final.
• We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
• If your prints arrive damaged, please keep all packaging and contact markrushton@gmail.com with your order number for further instructions.
• Originals and Limited Editions shipped by the artist have 14 days from receiving them by the customer to raise any concerns.  If the artwork was damaged or it was not 'as expected' then email markrushton@gmail.com and we can work something out.

CAN I CANCEL MY ORDER?  

All print sales are final. Please contact markrushton@gmail.com as soon as possible if you need to cancel your order.  

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

HOW DO I RETURN MY PACKAGE?  

For a refund or replacement or an original artwork or limited edition, please email markrushton@gmail.com 

WHO TO CONTACT?  

You can reach out at any time by email at markrushton@gmail.com 

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

Be the first to know about any new work! An easy way to stay in the loop is by signing up for my email newsletter at the bottom of this page.

 Instagram: @markrushton

Facebook: https://www.facebook.com/markrushtongallery